Hello,
This is Whosfan.
This is a notice regarding the voting currently running on the Whosfan app.
First off, we apologize for your inconvenience in participating in the poll.
After analyzing the issue, we found that the voting service was interrupted due to errors from the abnormal traffic attack to the server from a few users during the early morning of December 16th, 2020 (KST).
We have quickly blocked the traffic attack and the voting was normally being counted, but we will be entering an emergency server maintenance in order for more accurate voting.
'The 30th Seoul Music Awards WhosFandom Award Top 16 Day1' voting will resume after the emergency server maintenance is over. The voting will run for 12 more hours after it resumes, and the result will be announced after the votes are added with the previous Top 16 Day 1 voting.
Other voting schedules of the 'WhosFandom Award' in the future will be adjusted accordingly, and the finalized voting schedule including that of 'Top 16 Day 1' will be announced at a later time. The notice will be released within 48 hours from now.
Please contact us via Whosfan CS center on the Whosfan App regarding the errors that happened during the period, and we will do our best to resolve your issue as soon as possible.
Thank you for your huge interest and support of WhosFandom Award voting, and we apologize again for your inconvenience.