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(1) Whosfan Store collects the minimum personal information for smooth processing of customer inquiries. The collected personal information will be used to reply to the questions and consultations of the customers or search for the record needed for the consultation. The personal information of the user will be immediately destroyed after achieving the purpose of collection and use. (2) Collected information: E-mail address (required), user ID, order number (optional) (3) For smooth customer consultation, the personal information uses overseas cloud service, and the stored personal information of the member will only be used for the consultation. To prevent abuse, the information will be completely deleted 1 month after the customer consultation. (4) The personal information is synced in real-time at the database of Zendesk Inc. (https://www.zendesk.com/company/contact-info), located in Oregon, the United States. If you do not agree to the collection and use of personal information, you may be rejected or limited in using the customer consultation service.