FAQ

General

• My favorite star is not on the list.
• How do you enter and share the referral code?
• I want to edit my profile.
• Which devices and OS do Whosfan app support?
• What kind of app is Whosfan?
• What is the standard of choosing the stars who get displayed on the Following Stars section?

See all 9 articles

Credits and Stamps

• I read an article, but I didn’t get a point.
• I want to collect credits and/or points.

Chart

• What is a Star Chart?
• What is a Global Authentication Chart?
• What is Hanteo Chart Authentication Card?
• How does the Album Chart get calculated?

Etc.

• How does the point get reflected if a member from a group goes on a unit/solo promotion?
• I see the stars that I don’t follow on my feed.
• Why are the points on the star channel and Star Chart different?
• There is an error in the content of the news article.
• I would like to turn off the notification.

FAQ

• I could not authenticate my album with Hanteo Chart Authentication Card. Did my purchase not count towards Hanteo Chart?